M-100: The Essentials of Community Association Management, March 25-26, 2021, 12-4 P.M. ET

A live, virtual version of the M-100. The class will be offered over two days.

Thursday, March 25, 2021: 12PM-4PM ET
Friday, March 26, 2021: 12PM-4PM ET

Click here to register

Description
The virtual M-100 course will be broadcast on Thursday, March 25, 2021 & Friday, March 26, 2021, from 12 Noon to 4:00 p.m. Eastern Time both days. You must attend both sessions and pass the final exam to receive credit for the course. This course fulfills all regular continuing education requirements through CAI and CAMICB. We recommend you take the course on a desktop or laptop computer for the best experience, and log-in 10-15 minutes before the start the course to ensure you are connected to the broadcast.

ACCESSING THE COURSE
To access the course, click on the "My CAI" link at the top right of the CAI homepage (https://www.caionline.org), then select "My Online Learning." If you are not already logged into CAI’s website, you will be prompted to sign in with your email address and CAI password. If you don't know your password, you can always change it (at https://cai.caionline.org/eweb/Dynamicpage.aspx?webcode=forgotpassword&eml_address=). Under the course title, click the “Launch” button to get started. You will need to choose whether to launch the course in a browser or an application. We recommend the application as it offers the best functionality.

PLATFORM
This course will be presented using Adobe Connect. If you have not previously used Adobe Connect, ensure that your computer and network connections are configured to provide you with the best possible experience by running a test at https://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm.

Audio will be broadcast through your computer speakers. Please turn on your computer speakers to listen to the presentation. If you have issues hearing the presentation, ensure your speakers are ON and volume is turned up. Alternatively, you can log out and back into the meeting to refresh. If you are unable to get the audio to play, you can always connect to the program through your phone. Participants will not be able to see or hear each other but will be able to interact with one another and the instructor by typing into a chat feature.

RESOURCES
We will ship an M-100 Participant Guide to all course participants. Note: The Participant Guide is a reference book for this class – you do not need it to successfully complete the course. Along with your course registration you also have access to a wide array of relevant resources—including sample documents, pertinent articles from CAI publications, and much more.

COURSE EVALUATION AND EXAM
After you have completed this course, you are encouraged to complete a short evaluation. It is very important that you provide candid feedback on both the content and presentation of the course. All evaluations are confidential and will only be seen by CAI staff in aggregate form. CAI uses the evaluation feedback to improve the content of our courses as well as enhance the learning experience.


This course includes an online multiple-choice final examination, which will be available after the virtual instruction is finished. You will receive two opportunities to pass the exam, and you must complete the exam within 30 days of the course. The exam is timed and must be completed in a single session. Upon successful completion of the exam, you will instantly receive your grade and - if you score 70% or higher - you will receive an electronic certificate of completion on the CAI website.
COURSE CONTENT This course covers:
  • Roles and responsibilities of owners, committees, and board members
  • 10 steps to developing rules
  • How to maintain records for legal support of board actions
  • Manager's role in organizing and assisting in board meetings
  • Manager's role in preparing the budget
  • Seven characteristics of an effective collection policy
  • Overview of financial operations
  • Characteristics of insurance as a contract
  • How to develop effective maintenance records
  • How to establish five basic maintenance programs
  • How to evaluate your management systems and efforts
  • How to prepare a bid request for RFP
  • Key contract provisions
  • Recruiting, screening, and selecting people
For more information, visit www.caionline.org/m100.

M-360: Leadership Practices in Building Community - February 25th & 26th, 2021

​Learn how to create a more cooperative community. This course teaches you the management strategies that build better community relations. You’ll learn how to help your community members develop social and problem-solving skills and foster greater participation in the community. It will also help develop the leadership skills that can increase your job satisfaction and enhance your career growth.

M-330: Advanced Insurance and Risk Management - March 4-5, 2021

​​​​​​​Learn how to understand risk and limit exposure to loss. This course provides a comprehensive look at insurance and risk-management issues. It shows you how to evaluate communities, review inspection reports and study policy details. You’ll learn to assess your association’s exposure to loss and evaluate all types of insurance policies.

M-203 Community Leadership, March 11-12, 2021 12-3 p.m. ET

This course shows you how to inspire the cooperation needed from board leaders and volunteers to achieve management goals. You’ll learn proven ways to motivate and guide community leaders and help board and committee members accomplish more at every meeting.

M-205 Risk Management, March 18th & 19th 12-4 p.m. ET

This course shows you how to prepare for your community’s future by identifying insurance risks and addressing critical issues. Learn how to optimize your community’s risk-management program and gain strategies and resources for evaluating property coverage, reporting losses and managing claims

M-350 - Manager and the Law - Live Virtual Course April 8-9, 2021 12 pm – 3PM

Learn how to manage effectively in the legal environment. This course offers realistic ways to deal with the legal issues you face on the job. By reviewing cases that have impacted community associations and exploring a case step by step, you’ll gain a greater understanding of how the legal system works and how the law affects managers and their day-to-day operations.

M-201 Facilities Management, April 15-16, 2021 - 12-3 p.m. ET

This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Your community will benefit from your increased understanding of the various types of maintenance—routine, preventive, emergency, corrective and scheduled