2021 Annual Conference & Expo - Save the Date

March 5, 2021

Suburban Collection Showplace – Diamond Center

Time: 8:00 AM to 4:30 PM

Admission:

  • CAI Member $70.00
  • Non-member $90.00

M-201 Facilities Management, August 19-20, 2020 12-3 p.m. ET

This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Your community will benefit from your increased understanding of the various types of maintenance—routine, preventive, emergency, corrective and scheduled

August 26th Teamwork & Leadership Development - 2 Part Webinar Series

Promoting Volunteerism and Preventing Burnout What would we do without volunteers? They are the lifeblood of community associations. Not only do volunteer board members accomplish the necessary work of the association, but they, along with committee members, establish values and priorities of the membership.

M-202 Association Communications, August 27-28, 2020, 12-3 p.m. ET

This course offers communication strategies that will benefit both new and experienced managers and provide the skills to better understand owners and volunteers. You’ll learn the basics of good customer service and gain the tools to effectively handle complaints, write newsletters and reports and manage public relations.

M-204 Community Governance, September 2-3 p.m. ET

This course covers the legal basis of community rules, policies and procedures. You’ll gain a better understanding of board and management responsibilities and a better grasp of the community association as a legal entity. Learn how to advise and support your board and how to revise policies and procedures to comply with current laws and recommended management practices.

M-310: Management Company Administration, September 15-16, 2020, 12-3 p.m. ET

This course helps you build the skills and knowledge to increase the efficiency and effectiveness of a community association management company. It explains how to apply the principles of organizational theory to set up and operate the business. You’ll also learn how to market services, manage and train staff and develop additional sources of income.

M-205 Risk Management, October 13-14, 2020 12-3 p.m. ET

This course shows you how to prepare for your community’s future by identifying insurance risks and addressing critical issues. Learn how to optimize your community’s risk-management program and gain strategies and resources for evaluating property coverage, reporting losses and managing claims

M-206: Financial Management, October 20-21, 2020, 12-3 p.m. ET

This course gives you the tools to understand and apply the principles of financial management to your community association. You’ll learn the entire budget process, from identifying line items to reconciling accounts to gaining board approval. You’ll also learn how to analyze and report on association finances.

M-203 Community Leadership, November 12-13, 2020 12-3 p.m. ET

This course shows you how to inspire the cooperation needed from board leaders and volunteers to achieve management goals. You’ll learn proven ways to motivate and guide community leaders and help board and committee members accomplish more at every meeting.